Customer Success Manager (Tampa Bay FL Area - 2 days per month in office)

Threatdown

21 days ago

Tampa Bay, FL

Hybrid

Full Time

Medior

0 applicants

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About this role

Malwarebytes' ThreatDown unit is seeking a Customer Success Manager in the Tampa Bay area to support a portfolio of strategic accounts through onboarding, engagement, renewal, and expansion. The role involves building relationships with technical and executive stakeholders, aligning platform capabilities with business goals, and driving customer advocacy and growth in cybersecurity solutions.

Skills

About Threatdown

threatdown.com

ThreatDown (by Malwarebytes) is an award‑winning, all‑in‑one cybersecurity software platform that delivers managed detection and response (MDR) and advanced email protection. It combines detection, investigation, and response capabilities to help organizations prevent, detect, and remediate threats across their environments. The platform is aimed at businesses and managed security providers looking for consolidated, easy‑to‑deploy defenses for endpoints and email. As part of Malwarebytes, ThreatDown leverages threat intelligence and security expertise to reduce risk and operational burden.