Manager of Customer Success
Threatdown
About this role
Malwarebytes is seeking a Manager of Customer Success to lead a team supporting strategic and enterprise customers. The role focuses on driving customer value, managing escalations, fostering cross-functional partnerships, and influencing product strategy within cybersecurity and SaaS environments.
Skills
About Threatdown
threatdown.comThreatDown (by Malwarebytes) is an award‑winning, all‑in‑one cybersecurity software platform that delivers managed detection and response (MDR) and advanced email protection. It combines detection, investigation, and response capabilities to help organizations prevent, detect, and remediate threats across their environments. The platform is aimed at businesses and managed security providers looking for consolidated, easy‑to‑deploy defenses for endpoints and email. As part of Malwarebytes, ThreatDown leverages threat intelligence and security expertise to reduce risk and operational burden.
About Threatdown
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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