Manager of Customer Success
Malwarebytes
About this role
Malwarebytes' ThreatDown unit is seeking a Manager of Customer Success to lead a team supporting strategic and enterprise customers, focusing on post-sale success, customer advocacy, and business growth. The role involves developing scalable engagement models, cross-functional collaboration, and influencing product strategy to ensure customer satisfaction and retention.
Skills
Qualifications
About Malwarebytes
malwarebytes.comMalwarebytes is a cybersecurity company that provides all‑in‑one digital protection—antivirus, anti‑malware, VPN and scam/phishing detection—for Windows, macOS, iOS, Android and network environments. It offers consumer and business products focused on threat detection, removal and privacy protection, backed by threat intelligence and award‑winning technology. Founded in 2008 and headquartered in Santa Clara, California, Malwarebytes serves millions of users worldwide with standalone apps, enterprise solutions and managed services to help people and organizations stay safe online.
About Malwarebytes
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Malwarebytes.
Salary
$60k – $90k
per year