SAP
The Customer Success Manager / Team Supervisor leads and develops a team of Multi‑Tenant Customer Success Advisors within SAP NS2's Delivery Engineering Hub, overseeing daily support operations, escalation handling, and continuous improvement initiatives. The role focuses on coaching, performance management, KPI tracking, and fostering cross‑functional collaboration while ensuring strict adherence to customer security protocols.
Headquarters
Walldorf, Baden-Württemberg, Germany
Company Size
10001+ employees
Founded
1972
SAP is a global enterprise software and technology company that helps organizations run core business processes — finance, supply chain, HR, customer experience and analytics — via integrated cloud and on‑premise applications. Its flagship offerings include SAP S/4HANA, the SAP Business Technology Platform, and cloud solutions for ERP, CRM, procurement, workforce management and analytics, along with industry-specific apps and a large partner ecosystem. SAP emphasizes enabling intelligent, sustainable enterprises by combining data management, AI, automation and sustainability services to improve decision‑making and operational efficiency. Companies choose SAP for its breadth of functionality, global scale, industry depth and compliance capabilities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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SAP didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role