Sage Solutions Group
The Customer Success Manager leads and develops a high-performing team focused on delivering exceptional customer experiences, retention, and operational excellence. This role oversees daily operations, establishes KPI standards, and provides coaching to ensure accountability to company policies and service expectations. The position plays a critical role in shaping the customer journey by fostering a compassionate, customer-focused culture while balancing advocacy with business judgment.
Headquarters
Livonia, Michigan, United States
Company Size
11-50 employees
Founded
2016
Sage Solutions Group is a Livonia, Michigan–based HR consulting firm that supports Detroit-area small businesses with professional human resources services. They offer regulatory compliance and audit preparation, individual HR support, recruitment and talent-acquisition, payroll services, leadership training, and diversity & inclusion programs. Sage positions itself as a partner that helps clients reduce risk, meet employment regulations, and improve employee retention and leadership effectiveness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Sage Solutions Group didn’t post a salary, so this is our estimate from similar listings.