Customer Success Manager - WE
Bloomreach
About this role
The Customer Success Manager (Western Europe) at Bloomreach will own client relationships for e-commerce customers, ensuring they derive continuous value from Bloomreach’s CDP and personalization platform. The role promotes a data-driven approach across client organizations, aligns Bloomreach solutions with client business goals, and represents both the client and Bloomreach to secure mutually successful outcomes. The position is part of the Customer Success team and supports growth and retention across the region.
Skills
About Bloomreach
bloomreach.comBloomreach is an AI-powered ecommerce experience platform (branded as an "agentic platform" for personalization) that unifies real-time customer and product data so businesses understand what customers really want. Powered by Loomi AI, it delivers real-time, omnichannel personalization that adapts as customers shop to create more relevant product discovery and buying journeys. By connecting that customer understanding to every channel, Bloomreach helps retailers unlock new paths to purchase, boost revenue, and build long-term loyalty. Customers choose Bloomreach for scalable, data-driven personalization that drives faster growth and greater profitability.
Recent company news
CMSWireBloomreach Unifies Ecommerce Search Across ChatGPT Channels
Jan 15, 2026
Business WireBloomreach’s AI-Powered Marketing Automation and Ecommerce Search Now Available on AWS Marketplace
Jan 7, 2026
Yahoo FinanceBloomreach Announces Loomi Connect, Bringing Your Brand’s Search Intelligence to the OpenAI Marketplace
Jan 12, 2026
Fast CompanyWhy dynamic pricing is becoming the rule, not the exception
Dec 4, 2025
Business WireBloomreach AI Shopping Assistant Sees 113% Surge in Shopper Engagement on Black Friday
Dec 4, 2025
About Bloomreach
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Bloomreach.
Salary
$130k – $171k
per year