Customer Success Manager

Yotpo(1 month ago)

HybridFull TimeMedior$87,418 - $116,664 (estimated)Customer Success

About this role

A Customer Success Manager at Yotpo partners with eCommerce brands to ensure they realise value from Yotpo’s Reviews and Loyalty solutions and to strengthen long-term customer relationships. The role requires strong commercial and strategic judgment, acting as a trusted advisor across organisational levels to support customer success and growth. This is a client-facing position based in Sydney that contributes to Yotpo’s regional expansion initiatives.

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Required Skills

Ecommerce
Shopify
D2C
Consulting
Client Facing
Value Realisation
Renewal Management
Account Expansion
Business Reviews
Workshops

+6 more

About Yotpo

yotpo.com

Yotpo is an e-commerce marketing platform that helps online brands collect and leverage customer content to drive growth and retention. Its suite includes reviews and ratings, user‑generated content and visual commerce, loyalty & referral programs, and integrated SMS/email marketing. Yotpo connects with major e‑commerce platforms and marketing tools to power personalized, data‑driven campaigns that increase conversions, repeat purchases, and long‑term customer value.