Customer Success Manager
Yotpo
About this role
A Customer Success Manager at Yotpo partners with eCommerce brands to ensure they realise value from Yotpo’s Reviews and Loyalty solutions and to strengthen long-term customer relationships. The role requires strong commercial and strategic judgment, acting as a trusted advisor across organisational levels to support customer success and growth. This is a client-facing position based in Sydney that contributes to Yotpo’s regional expansion initiatives.
Skills
About Yotpo
yotpo.comYotpo is an e-commerce marketing platform that helps online brands collect and leverage customer content to drive growth and retention. Its suite includes reviews and ratings, user‑generated content and visual commerce, loyalty & referral programs, and integrated SMS/email marketing. Yotpo connects with major e‑commerce platforms and marketing tools to power personalized, data‑driven campaigns that increase conversions, repeat purchases, and long‑term customer value.
Recent company news
Commercial ObserverMarketing Firm Yotpo Takes 11K SF at PGIM’s 180 Madison Avenue
Jun 3, 2025
AdExchangerYotpo Acquires The CDP Coho AI, Solidifying Its Pitch For Retention Over Incrementality
Apr 8, 2025
Business WeeklyLuminance scales in United States on back of massive growth
Dec 9, 2025
CDP InstituteYotpo Acquires CDP Coho AI
Apr 10, 2025
CTechCoho AI shuts down, Yotpo to integrate employees amid quiet exit
Apr 6, 2025
About Yotpo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Yotpo.
Salary
$87k – $117k
per year