Account Manager (Client Success)
Later(29 days ago)
About this role
The Senior Client Success Manager is a revenue-critical role responsible for driving retention, expansion, and long-term success for a portfolio of strategic customers. The role acts as a trusted advisor to senior stakeholders, ensuring customers realize measurable value from Later’s products while partnering closely with Sales, Services, Product, and Finance. The position emphasizes commercial judgment, executive-level communication, and long-term customer growth.
Required Skills
- Account Management
- Renewals
- Upsells
- Cross-Sell
- Forecasting
- Executive Communication
- Stakeholder Management
- Account Planning
- Value Articulation
- CRM Hygiene
+3 more
About Later
later.comLater is a social media and creator-economy platform that helps brands, creators, and agencies plan, schedule, and measure content across channels. It combines influencer marketing and discovery, social media management and scheduling (visual content calendar), social listening and analytics, plus Linkin.bio/link-in-bio tools to drive traffic and sales. Later also offers services to help run campaigns and scale creator partnerships. Customers use it for streamlined publishing, performance insights, and shoppable link experiences tailored to creators and ecommerce brands.