Customer Success Manager

Antenna(1 month ago)

RemoteFull TimeJunior$75,000 - $90,000Customer Success

About this role

A Customer Success Manager at Antenna supports strategic customer relationships for a leading subscription-media analytics provider, helping customers realize value from Antenna’s data and insights. The role works closely with product, analytics, sales, and company leadership to surface customer needs and inform product direction. This is a remote-first position reporting to the Senior Customer Success Manager and includes eligibility for a performance-based bonus and company equity.

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Required Skills

Customer Success
Account Management
Stakeholder Communication
Onboarding
Customer Retention
Growth Strategy
Product Feedback
Project Management
Presentation
Viewership Data

About Antenna

antenna.live

Antenna is a market-data platform for the subscription economy that helps consumer and enterprise brands understand the decisions subscribers make. It aggregates and analyzes subscriber, revenue, and competitive signals to deliver benchmarks, cohort and churn analysis, and revenue/ARR insights. Product, growth, and finance teams use Antenna’s dashboards, reports, and APIs to optimize pricing, retention, and acquisition. Customers choose Antenna for granular subscriber intelligence and industry benchmarks that inform data-driven subscription strategies.