Customer Success Manager
DoorDash Mexico(1 month ago)
About this role
A Customer Success Manager on DoorDash’s In-Store team supports the SevenRooms product, helping hospitality operators realize value from the platform. The role focuses on managing customer relationships across the full lifecycle, promoting adoption and long-term retention. The position is part of a global, collaborative organization that partners with Sales, Product, and other teams and requires a flexible onsite/remote schedule with occasional travel.
Required Skills
- Customer Success
- Account Management
- Relationship Management
- Onboarding
- Retention
- Upselling
- Data Analysis
- ROI Tracking
- Cross-Functional Collaboration
- Executive Communication
About DoorDash Mexico
careersatdoordash.comNew Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.
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