Associate Manager, Customer Success (NAM SMB)
DoorDash Mexico(14 days ago)
About this role
An Associate Manager, Customer Success at SevenRooms (DoorDash) will lead and grow a team of SMB Customer Success Managers across North America, ensuring customers realize value from the platform. The role focuses on influencing product adoption, retention, and client ROI while partnering cross-functionally with Onboarding and Sales. The position reports to the Manager, Customer Success within the In-Store organization.
Required Skills
- Customer Success
- People Management
- Coaching
- User Adoption
- Retention Strategy
- Onboarding
- Sales Collaboration
- Data Analysis
- Looker
- Salesforce
+2 more
About DoorDash Mexico
careersatdoordash.comNew Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.
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