Katana
As Katana's first Scaled Customer Success Manager, you will build the success infrastructure for hundreds of accounts by designing automated lifecycle journeys, retention playbooks, and scalable engagement programs from scratch. You will also directly manage a portfolio of at-risk accounts while owning the tool stack and collaborating cross-functionally to drive Net Dollar Retention and adoption metrics.
Headquarters
Põhja-Tallinna, Harju Maakond, Estonia
Company Size
51-200 employees
Founded
2017
Katana is a cloud-based inventory management software designed to help businesses optimize their operations by providing real-time visibility and control over inventory processes. With features tailored for various industries, Katana allows seamless management of inventory, production, order processing, and purchasing, enabling organizations to enhance efficiency and improve customer satisfaction. The platform integrates with popular e-commerce tools and offers automation, demand forecasting, and reporting capabilities to support businesses in tracking and managing their inventory effectively.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Katana.
36% below the average for this role
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