Customer Success Manager
Pure Storage(21 days ago)
About this role
A Customer Success Manager at Pure Storage partners with commercial enterprise customers using the company’s as-a-Service subscription portfolio. The role focuses on building trusted advisor relationships by understanding customer goals and technical environments, collaborating with internal stakeholders, and influencing outcomes that improve customer satisfaction and loyalty.
Required Skills
- Customer Success
- Account Management
- Stakeholder Management
- Strategic Reviews
- Onboarding
- Product Adoption
- Renewals
- Retention
- Customer Advocacy
- Escalation Management
+5 more
About Pure Storage
purestorage.comPure Storage is an enterprise data storage company that delivers high-performance all-flash storage arrays and cloud-native data services designed for simplicity, speed, and reliability. Its product portfolio includes FlashArray for block storage, FlashBlade for file and object workloads, Cloud Block Store and Pure-as-a-Service for hybrid/multi‑cloud deployment, and data-management software for backup, replication, and analytics. Pure emphasizes nondisruptive upgrades and a subscription-style Evergreen model to reduce operational risk and total cost of ownership. Enterprises choose Pure for its low-latency performance, data-reduction efficiency, and operational simplicity across on‑premises and cloud environments.
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