Customer Success Manager
HBX Group(2 months ago)
HybridFull TimeManager$88,532 - $116,949 (estimated)Customer Success
Apply NowAbout this role
A Customer Success Manager at Roiback will lead the transformation of the Service Desk into a proactive, value-driven Customer Success function serving an international client base. The role is focused on driving customer satisfaction, retention and commercial growth while supporting the company’s evolution as a global travel services provider. It is based within HBX Group’s hospitality technology organization and interacts with cross-regional teams and clients.
Required Skills
- Customer Success
- Service Desk
- JIRA
- AI Automation
- CRM Integration
- Team Leadership
- Onboarding
- Account Management
- Upsell
- Workflow Automation
+1 more
Qualifications
- Bachelor's Degree