Quality Coding Software Solutions
Quality Coding Software Solutions is seeking a Customer Success Support Manager to lead the Support Desk function for Managed Care and Community-Based Healthcare clients. This role oversees the support team, manages SLA performance, and leverages Jira Service Management to ensure exceptional support experiences for health plan end users. The position requires a customer-focused leader to balance strategic planning with operational execution while collaborating across multiple teams.
Headquarters
Cambridge, Massachusetts, United States
Optimize MLTSS performance with QCSS's powerful solutions. Experience more accurate assessments, improved utilization management, and increased reimbursements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Quality Coding Software Solutions.
Quality Coding Software Solutions didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role