Customer Success Manager
dLocal
About this role
A Customer Success Manager at dLocal works within a remote-first fintech that enables global merchants to collect payments across emerging markets. The role represents dLocal’s customer-facing function, supporting merchant adoption and ensuring customer satisfaction while contributing to a global, cross-functional team. The position is part of a diverse company focused on scaling payments in 40 countries and offers flexible remote work and development benefits.
Skills
About dLocal
dlocal.comdLocal is a fintech payments platform that simplifies cross-border payments in emerging markets, enabling businesses to accept local payment methods and make payouts across multiple countries. Through a single integration, it connects merchants to local currencies, banking rails and popular regional payment options while handling settlement, FX, compliance, and fraud prevention. The service targets companies expanding into high‑growth markets, offering secure, scalable transaction processing and local collection and disbursement capabilities.
Recent company news
PR NewswireStable Sea and dLocal join forces to power low-cost, B2B cross-border stablecoin payments
2 weeks ago
Crowdfund InsiderPayments Fintech DLocal Plans Business Expansion Into Asian Markets
Jan 15, 2026
SemaforLatin American fintech dLocal eyes Africa expansion
Dec 5, 2025
MarketBeatQuantbot Technologies LP Grows Position in DLocal Limited $DLO
1 week ago
Bain & CompanyStay Relevant, Spark Energy: Pedro Arnt, CEO dLocal
1 month ago
About dLocal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for dLocal.
Salary
$137k – $179k
per year