Program Success Associate
TreviPay(21 days ago)
About this role
TreviPay is hiring a customer-facing support professional in Costa Rica to serve as a primary point of contact for clients, merchants, and customers using its global B2B payments and invoicing network. The role operates on a set weekday shift (10AM–7PM Central Time) within a collaborative, service-driven environment focused on customer experience and program adoption. The position emphasizes working closely with internal teams and adapting to change within a growing fintech organization.
Required Skills
- Customer Support
- Inbound Calls
- De-Escalation
- Issue Resolution
- Escalation Management
- Client Communication
- Customer Success
- Process Improvement
- Active Listening
- Dispute Handling
+8 more
About TreviPay
trevipay.comTreviPay is a B2B payments and order-to-cash platform that automates accounts receivable, credit management, and invoicing for enterprise sellers, marketplaces, and distributors. It offers end-to-end capabilities — credit underwriting, net terms, electronic and international payments, collections, and AR automation — with APIs and prebuilt ERP/commerce integrations. TreviPay’s services aim to accelerate cash flow, reduce DSO, and enable frictionless, cardless B2B transactions through a combination of technology and managed services.
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