Customer Success Manager
Lawyer.com
About this role
An Associate Customer Success Manager serves as a liaison between sales and customer success teams, focused on converting new customers into long-term users and ensuring overall customer satisfaction. The role centers on client relationship stewardship and cross-functional coordination to support customer retention and growth.
Skills
Qualifications
About Lawyer.com
lawyer.comLawyer.com is a comprehensive online directory that connects individuals seeking legal assistance with trusted lawyers and law firms across the United States. The platform allows users to search by practice areas and locations, ensuring a tailored experience to find the right legal help. In addition to its lawyer search functionalities, Lawyer.com offers resources for both clients and legal practitioners, promoting transparent interactions and access to expert legal services. Users can easily engage with the platform for consultations and further inquiries through its efficient interface.
Recent company news
Artificial LawyerLegal AI Vendors Go Extreme Low-Ball For Market Supremacy
1 day ago
The Indiana LawyerIndianapolis-based freight service company sues former chief strategy officer
1 day ago
Artificial LawyerWill Anthropic’s Claude Partner Network Impact Legal Tech?
1 day ago
Iberian LawyerIberdrola: the large in-house law firm
Dec 10, 2025
Latin LawyerHow collaboration between legal and communications can mitigate a crisis
Nov 13, 2025
About Lawyer.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Lawyer.com.
Salary
$74k – $99k
per year