Customer Success Manager
Lawyer.com(1 year ago)
About this role
An Associate Customer Success Manager serves as a liaison between sales and customer success teams, focused on converting new customers into long-term users and ensuring overall customer satisfaction. The role centers on client relationship stewardship and cross-functional coordination to support customer retention and growth.
Required Skills
- Communication
- Onboarding
- Relationship Management
- Account Management
- Technical Skills
- Upselling
- Organization
Qualifications
- Communications Degree
- Marketing Degree
About Lawyer.com
lawyer.comLawyer.com is a comprehensive online directory that connects individuals seeking legal assistance with trusted lawyers and law firms across the United States. The platform allows users to search by practice areas and locations, ensuring a tailored experience to find the right legal help. In addition to its lawyer search functionalities, Lawyer.com offers resources for both clients and legal practitioners, promoting transparent interactions and access to expert legal services. Users can easily engage with the platform for consultations and further inquiries through its efficient interface.
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