Customer Success Manager
Risk Ledger(14 days ago)
About this role
Risk Ledger builds a platform that helps organisations share security maturity and visualise supply‑chain cyber risk. This role is a Customer Success Manager focused on Public Sector customers, supporting mid‑market to enterprise accounts and influencing product and go‑to‑market through customer feedback. The position sits at the intersection of customer engagement and product strategy within a fast‑growing cybersecurity startup.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Renewals
- Stakeholder Management
- Communication
- Change Management
- SaaS
- Product Feedback
- Public Sector
+1 more
About Risk Ledger
riskledger.comRisk Ledger is a real‑time supply‑chain and third‑party cyber risk management platform that helps organisations centralise vendor security profiles and monitor supplier risk continuously. It automates assessments, questionnaires and evidence collection, and provides dashboards and workflows to prioritise and remediate supplier vulnerabilities. Designed for security, procurement and risk teams at enterprises and mid‑market organisations, it enables faster incident response and scalable vendor assurance. Risk Ledger’s "Defend‑as‑One" approach emphasises shared visibility across the supply chain so every link can be secured.