Customer Success Manager - Mid Market
Assembled
About this role
A Mid-Market Customer Success Manager at Assembled manages relationships with mid-market customers, drives business outcomes with executive stakeholders, and ensures customer success through training, renewals, and product feedback.
Skills
About Assembled
assembled.comAssembled is a modern support operations platform that combines contemporary workforce management with AI-powered issue resolution to scale exceptional customer support. It helps leading brands optimize omnichannel staffing, gain visibility into agent and BPO performance, and automate high-quality customer experiences. By unifying staffing, analytics, and automated resolution, Assembled enables scalable, efficient support across channels. The platform is designed for enterprises seeking measurable improvements in service levels, costs, and agent productivity.
About Assembled
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$70k – $100k
per year