Darktrace
A Customer Success Manager at Darktrace is responsible for overseeing a portfolio of Commercial and Mid‑Market accounts and ensuring customers realize ongoing value from Darktrace’s AI-driven cybersecurity platform. The role supports customer relationship management and contributes to retention and revenue growth through strategic account oversight. It requires collaboration with Sales, technical teams, and cyber threat analysts to align solutions with customer objectives.
Headquarters
Cambridge, England, United Kingdom
Company Size
1001-5000 employees
Founded
2013
Darktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Darktrace.
Darktrace didn’t post a salary, so this is our estimate from similar listings.
Darktrace names Ed Jennings as new president and CEO
2 days ago