Customer Success Manager
Geotab(12 days ago)
About this role
A Customer Success Manager at Geotab will own an assigned portfolio of SMB accounts, driving product adoption, retention, and net revenue retention through value-led engagement. The role focuses on delivering measurable outcomes across the customer lifecycle while collaborating with Sales, Product, Support, and international teams to scale success motions in an IoT/SaaS environment.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Renewals
- Upsell
- Cross Sell
- Contract Negotiation
- Data Analysis
- CRM
- Communication
+5 more
Qualifications
- Business Degree
- Fluent English
- Fluent German
About Geotab
geotab.comGeotab is a global telematics and fleet management company that provides a single platform for GPS tracking and total fleet optimization. Combining vehicle-mounted telematics hardware with cloud-based software, it delivers real-time location, vehicle diagnostics, driver safety and compliance tools, plus analytics for fuel, route and maintenance optimization. Thousands of fleets worldwide use Geotab’s data-driven insights, APIs and partner marketplace to automate operations, improve efficiency and support initiatives like electrification and sustainability.
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