Customer Success Manager
Global Payments(14 days ago)
About this role
A Customer Success Manager at Global Payments focuses on fostering strong customer relationships within the payments processing industry. The role involves proactive engagement, issue resolution, and supporting customer retention and satisfaction through relationship management, negotiations, and collaborative efforts. It is key to ensuring clients realize the value of the company's payment solutions and services.
Required Skills
- Customer Service
- CRM
- Negotiation
- Relationship Management
- Communication
- Problem Solving
- Account Management
- Salesforce
- Excel
- Microsoft Office
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