Customer Success Manager
Optimove(13 days ago)
About this role
Optimove is looking for a Customer Success Manager to manage client relationships, unlock value from partnerships, and ensure customer satisfaction. The role involves collaboration with clients and internal teams to promote successful use of the platform and support client growth.
Required Skills
- Customer Success
- Client Management
- Relationship Building
- Communication
- Analytical Skills
About Optimove
optimove.comOptimove is a customer-led marketing platform that uses AI-driven "Positionless Marketing" to help brands orchestrate personalized, data-driven campaigns across channels. It unifies customer data, applies predictive models and dynamic segmentation, and automates campaign orchestration so marketers can plan, target and execute lifecycle and retention programs at scale without heavy engineering support. The platform includes analytics and reporting to measure and optimize ROI and is used by large retailers, gaming and service brands (e.g., Sephora, Staples, Jabra) to boost engagement and lifetime value.
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