Customer Success Associate
Globality, Inc.(12 days ago)
About this role
Globality is seeking a Customer Success Associate to manage enterprise client relationships, focusing on adoption and satisfaction throughout the client lifecycle. The role involves supporting clients through implementation, building strong relationships, and collaborating across teams to optimize the use of Globality’s platform.
Required Skills
- Customer Success
- Client Management
- Product Knowledge
- Stakeholder Engagement
- Problem Solving
- Data Analysis
- PowerPoint
- Excel
- Business Intelligence
- bilingual
About Globality, Inc.
globality.comGlobality is an autonomous sourcing platform that uses sophisticated AI to help enterprises source services and suppliers more efficiently. Its technology creates precisely scoped requirements, identifies the most qualified suppliers, surfaces negotiation insights, and enables data‑driven sourcing decisions. Procurement and sourcing teams use Globality to accelerate RFPs and engagements, improve supplier selection, and drive better outcomes and cost savings.
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