Customer Success Manager
Jungle Scout(11 days ago)
About this role
Jungle Scout is looking for a customer-focused Customer Success Manager to support a large portfolio of ecommerce clients. The role involves building strong relationships, driving product adoption, and ensuring clients receive ongoing value from the platform.
Required Skills
- Customer Success
- Account Management
- SaaS
- Relationship Building
- Data Analysis
- Communication
- Problem Solving
- Ecommerce
- Retention
- Renewals
Qualifications
- Bachelor’s degree in Business, Marketing, or related
About Jungle Scout
junglescout.comNew Relic is a cloud-based observability and telemetry platform that helps engineering and operations teams monitor, troubleshoot, and optimize the performance of applications and infrastructure. It combines APM, infrastructure monitoring, logs, metrics, distributed tracing, real user monitoring, and alerting with unified dashboards, NRQL analytics, and a wide set of integrations to provide end-to-end visibility across cloud-native and legacy environments. Organizations use New Relic to detect and resolve incidents faster, correlate telemetry for root-cause analysis, and support SRE, DevOps, and digital-experience monitoring workflows.
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