Customer Success Manager - Scale Team
Smartly(5 days ago)
About this role
Smartly is seeking a Customer Success Manager to build and maintain strong relationships with customers, ensure effective use of the platform, and drive growth and retention. The role involves collaborating across various functions and improving customer success initiatives.
Required Skills
- Customer Success
- Social Advertising
- Account Management
- Problem Solving
- Communication
- Data Analysis
- English
- Spanish
- Automation
- Media Platforms
About Smartly
smartly.ioSmartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.
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