Customer Success Manager
Darktrace(5 days ago)
About this role
Darktrace is looking for a Customer Success Manager to oversee a portfolio of existing clients, ensuring they derive maximum value from Darktrace's AI-driven cybersecurity platform. The role focuses on driving customer satisfaction, renewal management, and identifying growth opportunities. The position involves collaboration across various teams and engaging with high-level stakeholders to support and expand customer relationships.
Required Skills
- Customer Success
- Account Management
- Cybersecurity
- Salesforce
- Business Development
- Client Engagement
- Upselling
- Renewals
- Strategic Partnership
- Cyber Threat
About Darktrace
darktrace.comDarktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.
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