Customer Success Manager
egnyte
About this role
Egnyte is seeking a Customer Success Manager to foster strong customer relationships, ensure successful onboarding, and promote product adoption within key accounts. The role emphasizes proactive engagement, data-driven decision making, and collaboration with internal teams to drive customer retention and growth. The position offers opportunities to work remotely across various U.S. locations and focus on helping organizations secure and optimize their content through Egnyte's platform.
Skills
Qualifications
About egnyte
egnyte.comEgnyte is a secure content cloud platform that centralizes file storage, secure file sharing, collaboration, and hybrid cloud data management for enterprises. It combines access controls, governance and compliance tools, ransomware protection, and AI-driven content insights to help organizations protect and extract value from mission‑critical content. Trusted by more than 22,000 businesses, Egnyte integrates with common productivity and cloud services and offers APIs and admin controls for IT to enforce policies across on‑prem and cloud environments.
About egnyte
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$72k – $82k
per year