Customer Success Manager
Watu
About this role
The Customer Success Manager (CSM) at Watu SL is responsible for ensuring customers achieve their goals with the company's products by building strong relationships, providing support, and driving customer satisfaction, retention, and growth. The role involves onboarding new clients, managing customer relationships, supporting product adoption, and collaborating with internal teams to improve customer experience.
Skills
Qualifications
About Watu
watu.comWatu is a fintech platform that provides fast, flexible and transparent asset financing for motorcycles, 3‑wheelers and smartphones. The company offers quick onboarding, flexible payment plans and clear terms to help small businesses and individual drivers access income‑generating assets. Watu focuses on supporting micro‑entrepreneurs around the world with accessible, responsible lending and asset‑finance solutions.
About Watu
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Watu.
Salary
$60k – $80k
per year