Customer Success Manager
Axiom Cloud
About this role
Axiom Cloud is seeking an experienced Customer Success Manager to drive customer satisfaction, retention, and growth within their strategic accounts. The role involves building relationships with enterprise clients, managing account strategies, and collaborating across multiple departments to ensure clients realize maximum value from Axiom's cloud-based solutions that utilize AI and automation.
Skills
About Axiom Cloud
axiomcloud.aiAxiom Cloud is a cloud-based refrigeration management platform that uses AI to help grocery chains and cold-storage operators monitor and manage refrigeration across many sites. Its machine-learning models detect leaks, predict equipment issues, and surface actionable alerts to optimize maintenance and uptime. Customers use it to lower leak rates, reduce service calls and operating costs, and simplify regulatory compliance and reporting. The solution is designed for multi-site scalability so operators can centralize visibility and control across distributed stores and warehouses.
About Axiom Cloud
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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