VP, Customer Success
Amperity(18 days ago)
About this role
The Vice President of Customer Success will lead Amperity’s customer success organization, reporting to the CRO and setting strategy to drive customer satisfaction, retention, and expansion. This executive role focuses on ensuring customers realize maximum value from the AI-powered Customer Data Cloud and promoting long-term partnerships. The position represents the customer at the executive level and helps shape cross-functional priorities and product direction.
Required Skills
- Customer Success
- Account Management
- Relationship Management
- Strategic Planning
- Team Leadership
- Onboarding
- Stakeholder Management
- KPI Tracking
- Cross-Functional Collaboration
- Enterprise Sales
About Amperity
amperity.comAmperity is an AI-powered Customer Data Cloud that builds trusted, unified customer profiles and connects them to your data lakehouse. Its platform uses machine learning and identity resolution to reveal which actions lift revenue and to power real-time segmentation, personalization, and activation across channels. Enterprise consumer brands and retailers use Amperity to accelerate customer data activation, improve marketing ROI, and reduce the engineering effort required to turn raw data into measurable outcomes.