Sr. Customer Success Manager

Dialpad

1 month ago

4.0 on Glassdoor

Sydney, Australia

Onsite

Full Time

Senior

0 applicants

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About this role

A Customer Success Manager for Enterprise Accounts at Dialpad is a senior, client-facing role focused on ensuring enterprise customers realize measurable value from Dialpad’s AI-powered communications platform. The position is based in Sydney and involves working closely with Sales, Support, and Product teams to drive customer success, retention, and renewal for large accounts.

Skills

About Dialpad

dialpad.com

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.

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