Customer Success Manager
Decisions
About this role
The Customer Success Manager is responsible for driving customer post sale activities to ensure they receive maximum value from their purchases. The role involves fostering customer relationships, understanding their needs, and facilitating positive business outcomes to promote retention and expansion.
Skills
Qualifications
About Decisions
decisions.comIndustries
Technology
Decisions is a no-code automation platform that enables organizations to design, deploy, and manage business processes and customer journeys without writing code. The platform combines visual workflows, decisioning, and integrations to modernize legacy systems, ensure regulatory compliance, and automate both customer-facing and back-office operations. Aimed at business users and technologists, Decisions emphasizes rapid delivery, extensibility, and measurable improvements to customer experience and operational efficiency. Founded in 2010 and headquartered in Virginia Beach, the company supports enterprise digital-transformation initiatives across industries.
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About Decisions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Decisions.
Salary
$141k – $190k
per year