Customer Success Manager
Skillsoft(1 day ago)
About this role
Customer Success Manager at Skillsoft manages a portfolio of complex customers to ensure retention, adoption, and satisfaction with digital learning solutions. The role works post-sale with customer learning leaders to drive onboarding, measure outcomes, and support expansion and renewals. The CSM collaborates with account teams and internal partners to align programs to customer goals and ensure value realization.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Adoption
- Renewal Management
- Upselling
- Cross Sell
- Stakeholder Management
- Salesforce
- Gainsight
+4 more
Qualifications
- Bachelor's Degree
About Skillsoft
skillsoft.comI couldn’t extract any company text — the page returned an AWS CloudFront 403 error (request blocked). Please provide a working URL or paste the site text and I’ll distill it into a 3–4 sentence profile. Placeholder profile (since the site was inaccessible): Company X is a cloud-first software provider delivering a unified platform for businesses to manage operations, data, and customer experiences. Its offerings combine APIs, analytics, and security features to help organizations automate workflows, gain actionable insights, and scale globally. The company targets both SMEs and enterprises, emphasizing developer-friendly tooling, reliable uptime, and compliance with industry standards.
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