Customer Success Manager
decodahealth
About this role
Decoda Health is looking for a Customer Success Manager to serve as the main point of contact for clinics, ensuring effective communication, onboarding, and process management. The role involves leveraging AI tools to improve workflows and coordinating between customers and engineering.
Skills
About decodahealth
decodahealth.comDecoda Health is an AI-powered medical practice platform that provides proactive AI to help run your practice. It automates front-desk workflows—from answering calls and processing payments to keeping patients engaged and informed—while integrating with EHR/EMR systems and adhering to HIPAA requirements. Designed for medical practices, it aims to streamline administration, improve patient experience, and optimize revenue with healthcare automation. The platform positions itself as a modern, scalable solution for AI-driven practice management and patient engagement.
About decodahealth
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $90k
per year