Customer Success Manager
edsights
About this role
A Customer Success Manager at EdSights supports college and university partners by building relationships, driving renewals, and ensuring product adoption. The role focuses on partner success and growth through strategic engagement and data-driven insights.
Skills
Qualifications
About edsights
edsights.comEdSights is a higher-education technology platform that uses AI-powered chatbots to amplify student voice and surface actionable insights to boost retention and student success. Its platform includes products like EdSights Admit and EdSights Retain, along with the Student Voice Score (SVS) and integrations to fit existing systems. The solution provides analytics and dashboards to help institutions become more student-centric and elevate the student journey. Trusted by 140+ universities, EdSights positions itself as a partner for reducing dropout risk and improving outcomes through data-driven engagement.
About edsights
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for edsights.
Salary
$70k – $100k
per year