Senior Customer Success Manager
Kong Inc.
About this role
A Senior Customer Success Manager at Kong manages post-sales customer relationships, focusing on adoption, expansion, and risk mitigation by blending technical knowledge with strategic business engagement. The role involves developing success plans, driving value realization, navigating organizations, leveraging data, and managing renewals and forecasting.
Skills
About Kong Inc.
konghq.comKong Inc. is a leading API gateway and service mesh provider, designed to enhance developer productivity, security, and performance across modern architectures. The company's unified platform, Kong Konnect, provides tools for API management, AI gateway integration, and event streaming, enabling seamless connectivity and governance for organizations. With features tailored for API producers and consumers, Kong empowers businesses to build, run, discover, and govern APIs efficiently while supporting AI modernization efforts. Trusted by top companies, Kong is recognized for its ability to accelerate digital transformation and foster innovation in the API ecosystem.
Recent company news
PR NewswireKong Names Bruce Felt as Chief Financial Officer
2 weeks ago
TipRanksKong Inc Recognized for AI Innovation in Tech Infrastructure Awards
2 days ago
PR NewswireKong Expands with New Headquarters in Downtown San Francisco
May 22, 2025
SiliconANGLEKong debuts tools for metering and monetizing APIs and AI agents
Oct 16, 2025
TipRanksKong Inc Targets Kafka Connectivity Challenges With Event Gateway Focus
6 days ago
About Kong Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Kong Inc..
Salary
$132k – $177k
per year