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© All Rights Reserved. ApplyBlast.com
Procedureflow
A Customer Success Manager at Procedureflow manages relationships with customer accounts, aligns business goals with customer outcomes, and drives retention and expansion through strategic planning and stakeholder engagement.
Headquarters
Saint John, New Brunswick, Canada
Company Size
51-200 employees
Founded
2015
Procedureflow is a visual knowledge management platform that turns complex processes into interactive, easy-to-navigate visual guides. It combines collaborative authoring, knowledge governance, and integrations/APIs with AI and automation (including an AIPD Strict Mode) to keep procedures accurate, auditable, and compliant. The product targets regulated and operational teams—like contact centers, government, finance, insurance, and utilities—where consistency and traceability matter. Teams use Procedureflow to standardize onboarding, streamline operations, and reduce errors by making institutional knowledge accessible and executable.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Procedureflow.
22% below the average for this role