Aligned
A Customer Success Manager at Aligned manages a portfolio of SMB and mid-market customers, driving satisfaction and platform adoption through proactive account management and relationship building. The role involves cross-functional collaboration to optimize onboarding, prove ROI, and grow customer value.
Aligned is a buyer-seller collaboration platform that replaces chaotic back-and-forth with a single shared customer workspace. It helps revenue teams manage deal complexity and standardize playbooks by centralizing tasks, timelines, documents, and communications around each opportunity. The platform creates a single source of truth for sellers and buyers to coordinate stakeholders, accelerate deals, and reduce misalignment during the buying process.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aligned.
16% below the average for this role