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© All Rights Reserved. ApplyBlast.com
Hyland
This Senior Customer Success Manager role focuses on driving retention, adoption, and renewal readiness for a pool of midmarket customers within a scalable, team-based model. The position requires proactive, data-driven engagement to mitigate churn risks and accelerate product usage across Hyland's solutions. Operating remotely from Brazil, the candidate will manage customer lifecycles while collaborating with support and sales teams to ensure seamless experiences.
Headquarters
Westlake, Ohio, United States
Company Size
1001-5000 employees
Founded
1991
Hyland is a provider of enterprise content services and content management software, marketed as the Content Innovation Cloud™ for unified content, process, and application intelligence. Best known for products like OnBase, Hyland helps organizations capture, store, manage, automate and govern documents and business processes across cloud and on-premises environments. Founded in 1991 and headquartered in Westlake, Ohio, it serves global customers across healthcare, government, financial services and other industries. The company emphasizes integrations, compliance, and automation to streamline operations, reduce risk, and enable information-driven decision making.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hyland.
33% below the average for this role