Heidi Health
As a Customer Success Manager at Heidi Health, you will serve as the strategic bridge between technology and healthcare providers in France, managing the full customer journey from onboarding to retention. The role involves driving digital transformation for hospitals and clinics, ensuring seamless implementation, and fostering strong clinician engagement to improve patient care outcomes. You will act as the voice of the customer, collaborating cross-functionally to resolve blockers and influence product development while tracking key success metrics.
Headquarters
Melbourne, Victoria, Australia
Company Size
11-50 employees
Founded
2019
Heidi is an AI care partner designed to support clinicians across every step of the clinical day, from documentation and decision-making to patient follow-up. The platform offers practical AI tools — including a medical scribe, evidence lookup, and communications features — to reduce administrative burden and improve clinical capacity. Heidi serves a wide range of healthcare specialties globally and is trusted by hospitals, healthcare systems, and individual clinicians.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Heidi Health.
Heidi Health didn’t post a salary, so this is our estimate from similar listings.
22% above the average for this role