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Customer Success Manager at Everfox - ApplyBlast

Customer Success Manager

Everfox

3 months ago

3.6 on Glassdoor

Herndon, Virginia, United States

Hybrid

Full Time

Senior

4 applicants

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About this role

A strategic Customer Success Manager at Everfox builds and sustains relationships with government and enterprise clients to drive satisfaction, retention, and growth. Acting as a trusted technical advisor, the role involves guiding product adoption, managing renewals, and collaborating cross-functionally to ensure customers realize maximum value from their security investments.

Responsibilities

Build and sustain long-term relationships with government and enterprise customers
Develop tailored Customer Success Plans to align with client goals
Drive contract renewals and identify upsell opportunities
Act as a technical advisor for product usage and issue resolution
Collaborate with Account Management and Renewals teams for growth

Skills

Qualifications

BS in Systems EngineeringBS in Computer Science

About Everfox

everfox.com

Headquarters

Herndon, Virginia, United States

Company Size

1001-5000 employees

Founded

2023

View Profile

Everfox is a zero trust cybersecurity company that protects critical environments and safeguards sensitive data to power decision advantage. The company offers trusted connectivity solutions and cybersecurity platforms designed for high-assurance defense, with a focus on AI-powered decision dominance. Everfox serves defense and government sectors with advanced cyber security architecture and solutions.