ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Edgeuno
As the most senior individual contributor in Customer Support & Service Operations, this role manages EdgeUno's VIP Platinum portfolio, combining deep network infrastructure expertise with executive-level relationship management. The position serves as the single point of accountability for operational experience, handling incident escalation, quarterly business reviews, and churn prevention for strategic accounts. Success requires translating complex technical incidents into business impact while maintaining high service levels and driving expansion opportunities.
Headquarters
Miami, Florida, United States
Company Size
51-200 employees
Founded
2020
EdgeUno is a Latin America–focused edge, cloud and connectivity provider operating a fast-growing, low‑latency edge network across the region. They deliver customizable, highly redundant solutions — including edge compute/CDN, connectivity and security services — backed by 24/7 expert support and high-capacity network infrastructure. Founded in 2018 as EdgeUno Inc., the company targets enterprises and digital platforms (streaming, gaming, SaaS, e‑commerce) that need improved performance and reliability in LATAM. Customers choose EdgeUno for its regional reach, robust peering and tailored deployment options.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Edgeuno.
Edgeuno didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role