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Customer Success Manager at Zoom - ApplyBlast

Customer Success Manager

Zoom

2 months ago

3.6 on Glassdoor

Denver, Colorado, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Customer Success Manager will serve as a trusted advisor to higher education institutions, overseeing deployment, driving product adoption, and managing the full customer lifecycle to ensure long‑term success and satisfaction with Zoom’s collaboration tools. The role involves building strong relationships, delivering onboarding and training, and collaborating with internal stakeholders to maximize value and expand usage.

Responsibilities

Develop and maintain long‑term relationships with stakeholders
Plan and conduct onboarding and training for new customers
Create and deliver customer success plans to highlight ROI

Skills

Qualifications

BA/BS degree

About Zoom

zoom.us

Headquarters

Tunis, Tunis, Tunisia

Company Size

11-50 employees

Founded

2001

View Profile

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.