SPS Commerce
The Customer Success Manager manages, retains, and grows relationships across a portfolio of existing B2B clients, focusing on customer satisfaction, renewals, and account expansion. This role serves as a trusted advisor to clients while partnering with internal teams to support service delivery and increase long-term client value. The position involves maintaining strong client relationships, understanding business needs, and ensuring client commitments are addressed proactively.
Headquarters
Minneapolis, Minnesota, United States
Company Size
1001-5000 employees
Founded
2001
SPS Commerce is a leading EDI, sales & item data company offering reliable solutions for retail businesses. Get a free demo now!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SPS Commerce.
SPS Commerce didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role