Salary.com
The Customer Success Manager at Salary.com is responsible for building strong relationships with assigned accounts, driving revenue expansion, and ensuring client retention through exceptional customer service. This role involves serving as the primary point of contact, resolving issues, and conducting business reviews to align on client goals. The position is based at the Waltham, MA headquarters with a hybrid work arrangement.
Headquarters
Waltham, Massachusetts, United States
Company Size
201-500 employees
Founded
1999
Salary.com is a compensation technology company offering a unified platform for pay decisions, market data, salary surveys, and pay equity analytics. Its product suite includes CompAnalyst, CompXL, Pay Equity Suite, and JobArchitect, along with HRIS integrations, serving HR and compensation teams across industries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Salary.com.
7% above the average for this role