G2
The Customer Success Manager drives adoption, retention, and satisfaction for a high-volume portfolio of emerging business accounts within the AMER shift. This role combines one-on-one account engagement with scalable programs to maximize account health, influence renewals, and unlock customer ROI. The position requires leveraging data-driven insights and cross-functional collaboration to help customers effectively utilize G2's offerings within their existing tech stacks.
Headquarters
Chicago, Illinois, United States
Company Size
501-1000 employees
Founded
2012
G2 is a business software review platform that aggregates verified user reviews and ratings to help buyers evaluate and compare SaaS and enterprise technology. It offers product pages, category rankings (including its G2 Grid), side-by-side comparisons, research reports, and buyer-intent data to surface market trends and shortlists. Vendors use G2 to manage reputation, showcase customer feedback, and generate leads, while procurement teams and IT buyers rely on its community-driven insights to inform purchasing decisions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for G2.
G2 didn’t post a salary, so this is our estimate from similar listings.