G2

Customer Success Manager, SMB

G2(1 month ago)

HybridFull TimeSenior$75,000 - $95,000Revenue
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About this role

G2 is seeking a Customer Success Manager for their SMB segment who will focus on driving adoption, retention, and value realization for customers using G2's Buyer Intent solutions. The role involves building trusted relationships, providing strategic advice, and helping clients integrate and leverage G2’s data within their workflows. It is a hybrid, high-touch, consultative position supporting US-based customers from India.

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Required Skills

  • Customer Success
  • Data Literacy
  • SaaS
  • Buyer Intent
  • Relationship Building
  • Digital Marketing
  • CRM
  • Automation
  • Reporting
  • Customer Engagement
G2

About G2

www.g2.com

G2 is a leading platform for business software and services reviews that helps organizations evaluate software solutions based on user ratings and social data. The platform provides comprehensive reviews for various categories, including CRM, ERP, HR, CAD, PDM, and marketing software. G2 aims to empower businesses to make informed decisions by offering insights into the performance and user experiences of different software products. With a strong community of users contributing their feedback, G2 facilitates transparency and trust in the software selection process.

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