Spellbook
The Customer Success Manager drives success for mid-market and enterprise clients by building strong relationships, leading onboarding and training, and conducting regular business reviews to identify growth opportunities. The role involves addressing objections, articulating ROI, and managing renewals to maintain high retention. The CSM also troubleshoots technical issues and acts as a customer advocate to improve the product.
Spellbook is the #1 Legal AI for transactional lawyers. Using GPT-5, Claude, and leading LLMs to review contracts, right in Microsoft Word.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Spellbook.